Privacy Policy

Last updated: July 15, 2026.

This Privacy Policy explains how Cash for Gold VA("we," "us") collects, uses, shares, and protects information when you visit this website or contact us. It also describes the privacy rights available to Virginia residents.

Definitions

A few terms used throughout this policy:

Information you provide

When you call, email, or visit one of our stores, you may share information such as your name, phone number, email address, and details about items you want to sell. We use this only to respond to you, provide a quote, and complete a transaction you request.

This website does not currently offer an online quote form; enquiries reach us by phone, email, or in person.

Information collected automatically

When you use the site, some information is collected automatically through cookies and similar technologies, including your device and browser type, pages viewed, the links you tap (such as call and directions buttons), approximate location derived from your IP address, and referring pages.

We use this to understand how the site is used, measure the performance of our advertising, and improve the site.

Advertising and analytics partners

We use the following third-party services, which may set cookies or receive data about your visit:

• Google Analytics and Google Ads (Google LLC) — to measure site usage and the performance of our ads, and to record conversions such as calls and directions requests. We run Google Consent Mode: until you accept cookies, Google is limited to anonymous, cookieless measurement, and visitors in the EEA/UK are set to denied by default.
• OpenAI advertising pixel (OpenAI) — to measure the performance of advertising, including when a visit leads to a phone call.

These partners process data under their own privacy policies.

We do not sell your personal information for money, and we do not share it for cross-context behavioral advertising except through the advertising and analytics services described here — which you can turn off using the cookie controls below.

Our own website analytics

We also keep first-party analytics in our own database to see which pages and buttons are used. These records do not use cookies and do not include your name, email, or phone number.

Your IP address is converted into a one-way, non-reversible code before storage (we never store the raw IP), alongside a coarse device type (mobile or desktop), the page, and which store or link was involved.

Embedded content

Our store location pages include an embedded Google Map so you can find and get directions to us. When a map loads, Google may receive information about your visit under its own privacy policy.

Cookies and your choices

We use cookies and similar technologies for analytics and advertising as described above. When required, we show a cookie banner so you can accept or decline; your choice is stored on your device so we can honor it on future visits.

You can also change your browser settings to block or delete cookies. Declining does not stop you from using the site.

Data retention

We keep enquiry information only as long as needed to serve you and to meet legal or accounting obligations.

Analytics records are kept for up to 24 months, after which they are automatically deleted.

Your Virginia privacy rights

Under the Virginia Consumer Data Protection Act, Virginia residents may request to access, correct, delete, or obtain a copy of their personal data, and may opt out of targeted advertising and the sale of personal data.

We will not discriminate against you for exercising these rights, and you may appeal a decision we make about your request.

To make a request, contact us at [email protected].

To protect your information, we verify each request against the email address or phone number we have on record for you before acting on it, and we respond within the timeframe required by law.

Children

This site is intended for adults and is not directed to children under 13.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Contact Us

Questions about this policy? Email [email protected], or see our Terms of Service.